Financial institutions and credit unions nationwide rely on Silverton Bank for competitive, flexible credit card programs that include a full suite of Visa, MasterCard and Discover Network products. From unique personalization to great revenue-generating opportunities, to world-class customer service, our cardholder programs are among the best in the credit card industry.
Our team of experienced, professional Business Development officers provides onsite training, relationship management and serves as your main liaison with Silverton Bank.
Take advantage of the many features and benefits offered through our credit card programs:
- Your institution has the flexibility of using our pre-designed card stock and applications or you can opt to customize your organization’s MasterCard, Visa or Discover Network applications and/or create your own card design.
- Customer statements include your name, but the payment and customer service address is Silverton Bank’s.
- Customer credit card convenience checks are printed with your name.
- Customer service and phone lines are answered “the Card Services Center” by highly trained Silverton Bank employees and the service center name is printed on all applicable documents.
Program participants receive a generous portion of the income generated from your cardholders’ balances in Silverton Bank’s Prime Advantage, Business Advantage and Platinum Advantage programs with no risk.
- A high percentage of interest income has traditionally been shared with our customers.
- Interchange income along with interest income is shared based on the card usage and characteristics of your customers.
- Our Business Advantage program is designed specifically for small-to-medium sized companies with features and benefits not offered through our consumer card programs.
- Tiered APR’s are offered through our Platinum, Gold, Classic, Prime and Employee Advantage MasterCard or Visa credit card programs that also provide competitive terms, plus other great features and benefits.
- Our Rewards program gives your Visa and MasterCard cardholders more reasons than ever to use their credit card for everyday purchases and earn valuable points that can be redeemed for cash back incentives, airline tickets and other travel discounts, gift cards and much more. Plus, Silverton Bank pays for these rewards.
- Toll-free customer service line and 24-hour seven-days-a-week automated account inquiry system
Our toll-free customer service line (800) 854-7642 and automated account inquiry system gives customers the convenience of 24-hour, seven-days-a-week access to their account information, including current balances, credit amounts, transactions and payments. Lost or stolen cards are reported via our automated system, and our experienced customer care associates provide live assistance 8:00 AM until 6:00 PM Eastern Standard Time.
- Free Internet access to credit card information at www.24-7cardaccess.com. Your cardholders also have the convenience of setting up automatic monthly payments deducted from a checking or savings account at your institution, or they can make online payments free of charge or by phone
- Your organization has input regarding any credit decision before an adverse action notice letter is sent
To assist us in making positive credit decisions on your customers' credit card applications, we encourage input from your staff and will pay particular attention to your recommendations. We will notify your bank of our decision to decline or request additional information prior to contacting the customer.
- Guaranty program available for designated officers at your financial institution who can override Silverton Bank’s credit decision
- Online monthly account reporting, including reports of all your accounts in any Silverton Bank credit card program
For more information about Card services, please visit our Contact Us page or contact your marketing representative.
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Silverton Bank, N.A. is a national banking association primarily regulated by the Office of the Comptroller of the Currency. Deposit accounts are Federal Deposit Insurance Corporation (FDIC) insured.
© 2008 Silverton Financial Services, Inc. All rights reserved.
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